Who We Are
Pixelural is a product operated by Netronsoft. In this policy, "we", "us" and "our" refer to Netronsoft as the operator of Pixelural. Website: https://netronsoft.com. Contact: info@netronsoft.com.
Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password or Google OAuth token)
- Business information you enter or import — website URLs, brand kit data, product details, and uploaded assets (logos, images)
- Content you generate or save on the platform — posts, research reports, scheduled tasks, and content library items
- Payment and billing information processed through Stripe, PayPal, Razorpay, or Dodo Payments (we receive purchase confirmations, not your card details)
- Data from the social media accounts you connect (see "Social Media Platform Data")
- Usage data and analytics (pages visited, features used, errors encountered)
Social Media Platform Data
When you connect a social account, Pixelural receives only the data needed to publish the content you create and schedule.
Facebook and Instagram (Meta Platform). If you connect Facebook Pages or Instagram Business/Creator accounts, you grant Pixelural access through Meta's login with these permissions: pages_show_list, pages_manage_posts, pages_read_engagement, instagram_basic and instagram_content_publish. We store the names, IDs, usernames and profile-picture URLs of the Pages and Instagram accounts you choose to connect, your app-scoped Facebook user ID (so we can honor deletion requests), and access tokens, which are encrypted at rest. We use this data only to publish the posts you create or schedule to those accounts, to show you their status, and to tell you when a connection needs to be renewed. We do not read your private messages, we do not use this data for advertising or profiling, and we do not sell or share it. We comply with the Meta Platform Terms.
LinkedIn. If you connect LinkedIn, we request the openid, profile and w_member_social permissions. We store your LinkedIn member ID, name and profile-picture URL and an encrypted access token, used only to post on your behalf.
Disconnecting and deleting. You can disconnect any account at any time under Accounts; this deletes the stored connection and its tokens. You can also remove Pixelural in your Facebook settings, which automatically deletes the Facebook and Instagram connections created with your Facebook login. See our Data Deletion page for step-by-step instructions and to check the status of a request.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve Pixelural features — including Brand DNA generation, content creation, product import, and research reports
- Publish the content you schedule to the social accounts you connect, and warn you before a connection expires
- Process your purchases and credit transactions
- Run scheduled content tasks and automated workflows on your behalf
- Send transactional emails, security notices, and platform updates
- Respond to your support requests and questions
- Analyse aggregate usage patterns to improve the platform
Third-Party Services
Pixelural integrates with the following third-party services to deliver its features. Your data may be transmitted to these services as required to provide functionality:
- OpenRouter — routes your content and research prompts to LLM providers (Anthropic Claude, OpenAI GPT, Google Gemini)
- Perplexity Sonar — performs live web research for Research reports
- Image generation providers — Google Gemini (Nano Banana) and OpenAI GPT Image models
- Uploadthing — stores uploaded assets such as logos and images
- Payment gateways — Stripe, PayPal, Razorpay, Dodo Payments process billing information
- Google OAuth — used if you sign in with Google
- Meta (Facebook and Instagram) and LinkedIn — receive the posts you publish through your connected accounts
- Brevo — sends transactional emails such as verification codes and account alerts
We do not sell your personal data to third parties.
Analytics and Local Storage
On our public pages we store a random visitor ID in your browser's local storage and a per-tab session ID in session storage to count visits. We record the page path, referrer, campaign (UTM) parameters, your browser's user-agent, and a one-way hash of your IP address that changes every day; we do not store your raw IP address for analytics and we do not use advertising cookies. If your browser sends a "Do Not Track" or "Global Privacy Control" signal we do not record the visit. When you are signed in, your session token is kept in your browser's local storage.
Data Security
We implement industry-standard security measures to protect your personal information. All data is encrypted in transit. Social-account access tokens and payment-gateway secrets are encrypted at rest. Access to your account is protected by authenticated sessions.
Data Retention and Deletion
We retain your account data, business profiles, and generated content for as long as your account is active. You can delete a business and its associated content at any time from the My Business page and disconnect social accounts at any time under Accounts. To request full account deletion, follow the instructions on our Data Deletion page or contact us at the address below. We may keep records we are legally required to keep, such as purchase and tax records.
Your Rights
You have the right to:
- Access and receive a copy of your data
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt out of non-transactional communications
- Restrict or object to certain processing
Children
Pixelural is not directed to anyone under 18, and we do not knowingly collect their data.
Changes to This Policy
We may update this policy from time to time. We will post the updated version on this page and change the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact Netronsoft at info@netronsoft.com.