Data deletion
You control the data Pixelural holds from your connected Facebook, Instagram and LinkedIn accounts. This page explains what we store, how to delete it, and how to check the status of a deletion request.
What we store
- Facebook and Instagram: the name, username, ID and profile-picture URL of each Page or Instagram account you connect, your app-scoped Facebook user ID, the access tokens needed to publish for you (encrypted at rest), and a record of the posts we published for you.
- LinkedIn: your member ID, name and profile-picture URL and an access token (encrypted at rest).
We use this data only to publish the content you schedule. We never sell it.
How to delete your data
Option 1 — Disconnect inside Pixelural
Sign in, open Accounts, and choose Disconnect on the Facebook Page, Instagram account or LinkedIn profile. The stored connection and its tokens are deleted immediately, and we revoke our access with the platform where possible.
Open AccountsOption 2 — Remove Pixelural in Facebook
In Facebook, go to Settings & privacy → Settings → Business integrations (or Apps and Websites), find Pixelural and choose Remove. Facebook notifies us and we automatically delete every Facebook and Instagram connection created with your Facebook login. Facebook shows you a confirmation code — keep it to check the status below.
Option 3 — Delete your whole account
Email info@netronsoft.com from your account's email address with the subject "Delete my Pixelural account". We delete your account, businesses, generated content and connected accounts within 30 days, except records we must keep for tax and accounting purposes.
Email support
Check the status of a deletion request
Questions?
Pixelural is a product operated by Netronsoft (https://netronsoft.com). Netronsoft handles deletion requests.
Contact info@netronsoft.com, or read our Privacy Policy and Terms.